Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books
6 snips
Jun 20, 2025 • 50min
#213 Behind the Scenes of Buying a Business
Chris Barr, an acquisition entrepreneur known for securing off-market deals, joins the conversation. He shares innovative strategies for sourcing acquisitions through personal outreach and freelancers. The importance of building a strong personal brand to attract brokers is discussed, along with tips for crafting an effective buyer persona. Chris dives into real-time negotiations for niche businesses, including a pool service and art framing company, emphasizing the balance of successful deal-making with personal integrity and meaningful relationships.
12 snips
Jun 19, 2025 • 27min
#212 Local Lead Generation Strategies That Actually Work (Home Service Marketing Tips)
Uncover the secrets of local lead generation with innovative strategies that work! Discover how hyperlocal newsletters boost home service businesses and why owning your audience is so crucial. Learn about using AI tools for better customer management and the power of Facebook group sponsorships. Community engagement strategies are also discussed, showing how they can enhance customer loyalty and drive growth. Finally, get ready for an upcoming workshop that promises to elevate your local marketing game!
14 snips
Jun 17, 2025 • 34min
#211 What Growing Home Service Companies Get Right About Sales
Discover the key sales strategies driving revenue growth in home service companies. The hosts break down the crucial difference between marketed leads and technician-generated leads. Learn how top HVAC firms separate their sales teams to boost efficiency and close rates. Explore the impact of seasonal trends on business performance and the importance of peer networks for sharing operational insights. Plus, find out how to transition from service technicians to effective comfort advisors with streamlined sales processes that really work.
14 snips
Jun 13, 2025 • 54min
#210 Trying to Buy a Business: Here’s What No One Tells You
In a candid update, Chris Barr, a business searcher from Florida, shares his insights three months into his journey of acquiring a business. He discusses the reality of evaluating a pool service business, emphasizing the importance of opportunity costs and effective networking. Chris dives into the nuances of navigating employee classifications and the trade-offs between growth and debt repayment. He highlights that no acquisition deal is perfect and encourages learning from every step of the process while aiming for sustainable growth.
Jun 12, 2025 • 50min
#209 How to Scale Your Home Service Business from $3M to $100M | Leadership & Growth Strategies
Discover the secrets to scaling a home service business from $3 million to an impressive $100 million. Learn about essential leadership transitions and innovative staffing solutions to navigate growth challenges. Hear real-world success stories and how strategic leadership can drive team performance. Explore the significance of core values and the EOS framework in fostering a culture of excellence. Dive into innovative business models in HVAC that streamline operations while maximizing profits.
Jun 10, 2025 • 1h 50min
#208 The Mindset Taking This Plumbing Company to the Top
Dalton Hatch, founder of DH Plumbing in San Antonio, discusses his transformative journey driven by faith and integrity. He shares how prioritizing customer care over aggressive sales tactics has shaped his business philosophy. Listeners will be inspired by his insights on scaling a plumbing company while maintaining a strong culture and core values. Dalton also emphasizes the importance of strategic budgeting and harnessing technology to enhance business operations. His experiences highlight the emotional complexities of entrepreneurship and the value of community in changing perceptions about the plumbing industry.
4 snips
Jun 6, 2025 • 58min
#207 SBA Loan Strategies for Acquiring a Business | Expert Advice
Alan Peterson, an SBA lender at First Internet Bank with over $70 million in acquisition financing last year, shares invaluable insights for aspiring business buyers in the home service sector. He breaks down effective strategies for leveraging SBA loans, the recent changes in SBA guidelines, and the importance of having a strong deal team. Listeners will learn about avoiding common pitfalls, structuring multi-step acquisitions, and the significance of personalized financial statements in making a lasting impression on lenders.
18 snips
Jun 5, 2025 • 20min
#206 How to Manage Remote Teams Like a Pro
Laurie Metz, Director of Operations, shares her expertise in managing high-performing remote teams. She discusses the significance of building trust and fostering a supportive culture across different time zones. Key topics include setting clear expectations, maintaining regular communication through tools like Slack and Google Meet, and blending personal interactions with work to enhance team bonding. Laurie also highlights strategies for hiring international talent and nurturing emotional intelligence in leadership, ensuring loyalty even when teams are far apart.
36 snips
Jun 3, 2025 • 53min
#205 How Premier Home Pros Scaled to Millions: Talent, Strategy & Explosive Growth
Discover the secrets behind rapidly scaling a home service business with insights from top sales leaders. They reveal strategies for hiring and training talent that drives revenue, emphasizing the importance of company culture on performance. Learn about innovative marketing approaches that fueled impressive growth, alongside overcoming supply chain challenges. The conversation also highlights the significance of metrics in tracking success and fosters a winning sales culture. If you're seeking practical tips to elevate your business, this discussion is a must-listen!
5 snips
May 30, 2025 • 13min
#204 Top 5 Key Experts You NEED to Buy a Business in 2025
Discover the essential experts you need when buying a business, from M&A attorneys to CPAs. Learn how these professionals help you avoid costly mistakes and facilitate quick funding. Dive into the importance of valuation experts to ensure you don’t overpay. Explore post-acquisition must-haves like bookkeeping and reliable insurance. Plus, find out about outsourcing customer service to streamline operations. If you’re gearing up for an acquisition in 2025, this is your ultimate checklist!
