Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#205 How Premier Home Pros Scaled to Millions: Talent, Strategy & Explosive Growth

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Jun 3, 2025

Discover the secrets behind rapidly scaling a home service business with insights from top sales leaders. They reveal strategies for hiring and training talent that drives revenue, emphasizing the importance of company culture on performance. Learn about innovative marketing approaches that fueled impressive growth, alongside overcoming supply chain challenges. The conversation also highlights the significance of metrics in tracking success and fosters a winning sales culture. If you're seeking practical tips to elevate your business, this discussion is a must-listen!

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ADVICE

Keep Refreshing Sales Talent

Constantly bring in new sales talent to replace underperformers and elevate the middle tier.
Identify quickly who fits and fire those who don't to protect your company culture.

ADVICE

Test Marketing Partners Carefully

Test marketing partners with small lead samples before scaling budgets.
Monitor costs closely since margins are tight when starting out.

ANECDOTE

Scaling Felt Easier After 10 Locations

Opening Atlanta was a turning point for feeling control over expansion.
Real success began after 10 locations with reorganized leadership.

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In this episode of Owned and Operated, we dive into a powerhouse conversation with top sales leaders—AJ and Noah from Premier Home Pros—as they unpack how to scale a home service business rapidly and sustainably. Whether you're hiring your first rep or leading a high-velocity sales team, this episode delivers practical strategies for fast growth without losing control.

From building a magnetic company culture to overcoming supply chain roadblocks, we explore what it really takes to run a top-tier sales operation at scale. If you're aiming to grow your team, tighten your sales systems, or simply perform better—this one’s for you.

🚨 In This Episode, We Cover:
🔹 Hiring and Training for Rapid Sales Growth
🔹 How Culture Impacts Sales Team Performance
🔹 Marketing Strategies That Actually Drive Revenue
🔹 Navigating Supply Chain and Operational Hurdles
🔹 Why Metrics & KPIs Are Your Best Friend
🔹 Running Sales Training via Zoom (and Making It Stick)
🔹 Building a Scalable Sales Leadership Framework
🔹 Retention: Keeping Top Talent in a Competitive Market
🔹 Their Massive Growth Goals—And How They’ll Get There

🌐 [ownedandoperated.com]

🎙️ Host:

🗣️ John Wilson

🎙️ Episode Guests:

🧠 AJ & Noah, Founders of Premier Home Pros

💼 Special Thanks to Service Scalers!

We’ve been partnering with Service Scalers to maximize our Local Service Ads (LSAs) and optimize our Google My Business profiles, and the results have been incredible. With hundreds of thousands in sales and 900+ calls in a single week, GMBs are now our top-performing organic lead channel.

Want to learn how Service Scalers can do the same for you?

🔗Check Them Out Here

💼 Shoutout to Quick Staffers LLC

Need trained HVAC & plumbing CSRs at a fraction of the cost? Quick Staffers LLC specializes in placing top-tier global talent with the best SOPs and scripts.

🔥 Get $1,000 off your first placement here

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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

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