Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#208 The Mindset Taking This Plumbing Company to the Top

Jun 10, 2025
Dalton Hatch, founder of DH Plumbing in San Antonio, discusses his transformative journey driven by faith and integrity. He shares how prioritizing customer care over aggressive sales tactics has shaped his business philosophy. Listeners will be inspired by his insights on scaling a plumbing company while maintaining a strong culture and core values. Dalton also emphasizes the importance of strategic budgeting and harnessing technology to enhance business operations. His experiences highlight the emotional complexities of entrepreneurship and the value of community in changing perceptions about the plumbing industry.
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ANECDOTE

Faith Changed Business Trajectory

  • Dalton Hatch shares how he struggled with stress and financial pressure early in business.
  • He made a personal breakthrough by trusting God, which turned his bookings around overnight.
INSIGHT

Small Firms Drive Innovation

  • Smaller companies innovate out of necessity, not comfort or resources.
  • This creates new ideas that larger companies with more resources may miss.
ADVICE

Practice Strict Intentionality

  • Be intentional with your money, time, marketing, and discipline to succeed in business.
  • Daily write down goals, read your Bible, and focus on intentionality including where you spend resources.
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