NN/G UX Podcast

This podcast explores the potential of XR technology to enhance learning outcomes. Topics include the affordances of XR, examples of XR learning experiences, emotions induced by VR features, comparing UX in 2D and 3D spaces, and accessibility in XR development.

AI expert Henry Modisett from Perplexity AI and UX designer Kate Moran discuss the impact of AI on UX design. They touch on making AI user-friendly, mental models for AI, NN/g's role in the AI movement, and the fear of AI. The podcast explores the evolution of AI tools, the importance of simplicity in design, and the empowerment and innovation AI can bring to individuals and companies.

Leon Barnard, Content Manager at Balsamiq and co-author of Wireframing for Everyone, explains why wireframing is still relevant and essential for maximizing creativity. They discuss the differences between wireframes, prototypes, and mockups and explore the benefits of early stage exploration and iterating in wireframing tools. They also provide tips for effective wireframing practice and discuss various resources that can provide valuable information and guidance for individuals interested in wireframing.

Christian Knoebel and Charlie Kreitzberg from Princeton University discuss their award-winning intranet design. They share their journey into UX, the importance of data-driven decision-making, and the collaboration between UX and product design. Topics include the 5-D Rubric, pairLab, understanding audience groups, information architecture, and the value of user feedback.

Dr. John Pagonis, UX Master Certified, shares insights on tracking UX progress with metrics. He discusses selecting metrics, fear of metrics, and aligning KPIs with design objectives. The importance of trust, communication, and patience in research work are also highlighted.

(But don't worry, we will still continue publishing future episodes on Spotify, Apple Podcasts, and many other platforms!) Check out our YouTube Channel here Go to our YouTube Podcast playlist

Angie Li, Senior Manager of Product Design at Asurion, discusses the challenges and benefits of conducting research with internal employees. She emphasizes the importance of building rapport, managing logistics, and involving employees in the research process. Additionally, she highlights the significance of piloting usability tests, building rapport with participants and making connections.

Members of our UX Master Certified community are applying UX principles to their work in a range of different ways. In this episode, we interview Thomas Wilson, Senior Principal Service Designer at United Healthcare and discuss what service design is and what makes it challenging and rewarding. Learn more about Thomas Wilson: LinkedIn NN/g Service Design Resources: Service Blueprinting (full-day or half-day formats) Service Design Study Guide (free article with links to many more) Learn more about UX Master Certification Some of the (many) people and organizations Thomas mentioned: Don Norman Service Design Network Erika Hall Adam St. John Lawrence Marc Stickdorn Anthony Ulwick Bob Moesta

Building stakeholder relationships is no easy task but it is crucial for getting buy-in, aligning expectations and ultimately building trust. But, what even is a "stakeholder" and how do you know if you have good relationships built? In this episode, we feature a conversation between Samhita Tankala and Sarah Gibbons who discuss the challenges that come with stakeholder management and how to build successful relationships. Learn more about Sarah Gibbons Related NN/g articles, videos, and courses: Successful Stakeholder Relationships (UX Certification course) How to Sell UX: Translating UX to Business Value (Video) How to Collaborate with Stakeholders in UX Research (Article) UX Stories Communicate Designs (Article) Making a Case for UX in 3 Steps (Video) Stakeholder Analysis for UX Projects (Article) UX Stakeholders: Study Guide Other sources Sarah mentioned: The Five Dysfunctions of a Team by Patrick Lencioni

The importance of mentorship for personal and professional development is an often-discussed topic, yet it can be challenging to find a mentor or become a mentor yourself. In this episode, we feature a conversation between a mentee, NN/g’s Tim Neusesser, and his mentor, Travis Grawey. In this episode they discuss how mentorship has impacted both of their careers. Learn more about Tim Neusesser Learn more about Travis Grawey (who mentors along with many others at ADPList) Related NN/g articles & videos: Why You Need UX Mentoring (video) ⁠The C's of Great UX Mentorship⁠ (video) Finding UX Mentors (video) UX Careers Report (free report)