NN/g UX Podcast 36. AI & UX: Innovations, Challenges, and Impact
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Feb 16, 2024 
AI expert Henry Modisett from Perplexity AI and UX designer Kate Moran discuss the impact of AI on UX design. They touch on making AI user-friendly, mental models for AI, NN/g's role in the AI movement, and the fear of AI. The podcast explores the evolution of AI tools, the importance of simplicity in design, and the empowerment and innovation AI can bring to individuals and companies.
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Unexpected User Encounter
- Henry Modisett encountered Perplexity users in a remote Canadian ski town.
- They praised the tool's speed and simplicity, validating his design approach.
Prompting as a Cold Start Problem
- Treat prompting like a consumer cold start problem, focusing on low cognitive load.
- Prioritize showing example content and allowing users to learn by observing.
Mental Models and Co-pilot
- Perplexity's search-like interface helps users form accurate mental models.
- Its co-pilot feature offers further guidance, improving usability for complex queries.