Habits are crucial for achieving sustainable behavior change and should be supported by consistency, practice, and strong insights.
Behavior change programs can effectively drive positive cultural shifts and create inclusive behaviors within organizations.
The measurement of behavior change is a vital metric for assessing the success of change management initiatives.
Deep dives
Measuring Success and Building Habits for Change
This podcast episode focuses on measuring success and building habits for successful change management strategies. The conversation involves experts from the Neuro Leadership Institute, who discuss the importance of habits in achieving sustainable behavior change. The science behind habit formation is explained, emphasizing the need for consistency, practice, and strong insights. The episode also explores the correlation between Net Promoter Score (NPS) and actual behavior change, highlighting the significance of focusing on behavior change as a measure of success.
Case Study: Capital One's Diversity and Inclusion Initiative
Capital One's partnership with the Neuro Leadership Institute for their diversity and inclusion initiative is highlighted in this case study. Through behavior change programs like CREATE, ATTRACT, and INSURE, Capital One aimed to create a culture of belonging and develop inclusive behaviors. The data shows positive behavior change outcomes, with participants reporting shifts in mindset, increased discussion of bias, and feeling more effective as a result of the program.
Case Study: Energy Conglomerate's Growth Mindset Program
An energy conglomerate implemented a growth mindset program, in collaboration with the Neuro Leadership Institute, to create a culture of growth mindset and foster motivation and resilience. The program involved utilizing the Behavioral Change Assessment and Pulse Surveys to measure sustainable behavior change over time. Results showed sustained improvement in shifting from a fixed to a growth mindset, discussing growth mindset with others, and sharing mistakes and learnings with colleagues.
The Importance of Sustaining Organizational Change
The episode emphasizes the importance of sustainment plans in driving lasting organizational change. The Lockheed Martin case study demonstrates the impact of sustained engagement in behavior change programs over time, resulting in continued positive outcomes. Sustained measurement through pulse surveys at regular intervals helps track behavior change longevity and cultural shift within the organization.
Conclusion
This episode highlights the significance of measuring behavior change as a true measure of success in change management initiatives. It underscores the need for sustained engagement, strong insights, and consistent practice in building effective habits. The case studies illustrate the positive outcomes and long-term impact of behavior change programs implemented by organizations. By focusing on sustainable behavior change, organizations can drive positive cultural shifts and achieve their desired outcomes.
In this episode, experts from across our organization assembled to illustrate how organizations can execute impactful culture change at speed and scale.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode