30 Minutes to President's Club | No-Nonsense Sales

#171 - Negotiate like a pro during a savings showdown (Hunter Swanson, Enterprise Regional VP @ DocuSign)

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May 24, 2023
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ADVICE

Separate Decision From Advocacy

  • Remove yourself as the sole decider on pricing and frame yourself as an advocate who will build an internal business case.
  • Use that business case to request exceptions while keeping emotional distance from the refusal.
ADVICE

Demystify Your Concession Levers

  • Explain the concession levers that matter and ask the buyer where they can give to get.
  • Use volume, contract length, and number of products as the primary tradeable levers at DocuSign.
ADVICE

Build An Executive Line Of Communication

  • Create executive alignment emails to open another line of communication with stakeholders who aren't in the room.
  • Use that thread later to push, ask what's changed, or get executive-level responses when deals stall.
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