UI Breakfast: UI/UX Design and Product Strategy Episode 236: Customer Development with Michele Hansen
9 snips
Apr 5, 2022 Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13
Introduction
00:00 • 3min
The Mom Test Is a Great Book for Interviewing Your Customers
03:15 • 2min
SaaS Founders - Why You Shouldn't Offer Incentives, Right?
05:02 • 3min
The Biggest Mistakes Product Managers Make When Recruiting People
08:04 • 4min
The Best Interviews Have Been Between 45 Minutes and an Hour
11:44 • 4min
Customer Success Interviews - What Are They Asking You About?
16:13 • 3min
Usalist
18:51 • 3min
Is There Another Use Case or Interview Type That I'm Missing Out On?
21:35 • 3min
Having Conversations With People Who Have Requested a Specific Feature
24:56 • 2min
Why You Shouldn't Interview Your Customers
27:01 • 3min
How Do You Tell Your Customers More About Your Product?
29:43 • 4min
Is There a Hidden Opportunity?
33:40 • 1min
Customer Development
35:09 • 2min