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Episode 236: Customer Development with Michele Hansen
UI Breakfast: UI/UX Design and Product Strategy
Is There Another Use Case or Interview Type That I'm Missing Out On?
There are two main types of interviews: phone call and in-person. You should start with happy customers because they will be so excited to talk to you. Some amount of user research is better than none, but don't get bogged down by trying to figure out if we're doing usability or diary studies.
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