Episode 236: Customer Development with Michele Hansen
UI Breakfast: UI/UX Design and Product Strategy
00:00
Usalist
There's a certain angle to that we face at usalist and that is a lot of our customers are not using the full tools potential. So if you do usability, it's helpful to do a gift card because it, for some reason, it feels more like work for them than a conversation does. There's also another problem where we're kind of, we've touched on the forces diagram a little bit. There's inertia, there's habits, there's anxieties, there's pushes, there's poles. And how can we make it easier for them to switch?
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
