In Depth

Molly Graham’s management lessons from Google, Facebook, Quip & Lambda School

Oct 29, 2020
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INSIGHT

Management Is About People, Not Answers

  • Management is the act of making the people around you better by understanding who they are and what motivates them.
  • Leadership (setting vision and context) is distinct and can exist without management.
ADVICE

Stop Being The Answer Holder

  • Don't feel like you must have the answer; facilitate the team's problem-solving instead.
  • Spend the majority of your time coaching high performers, not only fixing low performers.
ADVICE

Clarify Role, Then Decide Next Steps

  • When someone underperforms, clarify their role and expectations before judging them.
  • Ask if they have the desire and energy to close the gap and either coach, move, or help them exit respectfully.
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