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In Depth

Latest episodes

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Oct 10, 2024 • 1h 10min

Shifting Career Altitudes: Insights from a CPO’s Journey Leading in Nearly Every Function | Anneka Gupta (Rubrik, ex-LiveRamp)

Anneka Gupta, Chief Product Officer at Rubrik and former leader at LiveRamp, shares her insights from nearly two decades in tech. She reveals how LiveRamp skyrocketed from $30M to $200M ARR in just three years. Gupta discusses the balance between specialization and broad expertise, the significance of mentorship, and the complexities of migrating Fortune 500 clients post-acquisition. She also highlights the need for product managers to enhance their commercial sensibility and the value of diverse experiences in product leadership for effective decision-making.
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Sep 26, 2024 • 1h 6min

How to find and pull startup growth levers | Matt Lerner (Founder and CEO at SYSTM, Author of Growth Levers)

Matt Lerner, Founder and CEO of SYSTM and author of "Growth Levers," shares insights from his extensive experience in startup growth. He discusses the importance of identifying key growth drivers and applying customer-centric tactics. Leveraging the Growth Lever framework, he highlights case studies, including Airbnb and Calm, illustrating how startups can adapt strategies based on user feedback. Lerner emphasizes the crucial role founders play in engaging with customers to inform product design and the need for structured experimentation for continuous growth.
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Sep 19, 2024 • 1h 19min

How to find — and keep — product-market fit | Bob Moore (Co-founder and CEO at Crossbeam, ex-RJMetrics and Stitch Data)

Bob Moore, co-founder and CEO of Crossbeam, shares his insights as a seasoned SaaS entrepreneur. He discusses unique methods for validating startup ideas and lessons learned from navigating product-market fit. Bob highlights the significance of recognizing market shifts and adapting strategies accordingly. He dives into the role of network effects in driving growth and offers specific tips for distribution and collaboration. Additionally, he reflects on the complexities of mergers, specifically the Crossbeam and Reveal integration.
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Sep 5, 2024 • 1h 15min

Rebooting Intercom: Eoghan McCabe on Defying Silicon Valley Orthodoxy | Co-founder & CEO

Eoghan McCabe, co-founder and CEO of Intercom, reflects on his transformative journey returning to his AI customer service platform after a three-year hiatus. He emphasizes the power of intuition and first-principles thinking in business, discussing how he dramatically boosted productivity by 41%. Eoghan shares tactical hiring insights and critiques the crisis in software branding. He also advocates for a culture of ruthless honesty and transparency, while challenging Silicon Valley norms by aligning business practices with personal values.
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Aug 1, 2024 • 1h 8min

Inside marketing at Stripe, OpenAI and Retool | Krithika Muthukumar (VP of Marketing at OpenAI, ex-Stripe, Retool, Dropbox, Google)

Krithika Muthukumar, VP of Marketing at OpenAI and former marketing leader at Stripe and Retool, shares her wealth of experience in tech marketing. She reveals Stripe's unique brand identity shaped through meaningful metrics and collaboration. Krithika discusses the importance of craftsmanship in branding and explains how marketing strategies must adapt to various business models. She also highlights personalized trade show engagements that drove Retool's brand awareness and offers invaluable advice for early marketing hires navigating their new roles.
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Jun 6, 2024 • 1h 5min

Developing technical taste: A guide for next-gen engineers | Sam Schillace (Deputy CTO at Microsoft, creator of Google Docs)

Sam Schillace, Deputy CTO at Microsoft and creator of Google Docs, shares insights on developing technical taste, AI, market timing, and scaling a software company in 2024. He discusses the importance of asking 'what if' questions, lessons on market timing, and the future of AI. The podcast covers topics like developing technical taste, the value of optimism and risk-taking in tech, and the evolution of tech product development.
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May 30, 2024 • 1h 13min

How to build and scale winning marketplaces | Casey Winters (Eventbrite, Pinterest, Grubhub)

Casey Winters, a growth expert, shares insights on marketplace scaling, product-market fit, and acquiring demand. They discuss the challenges of competing delivery platforms, supplier quality in software marketplaces, and strategies in the car sharing market. The importance of user behavior in consumer-based businesses and common errors in marketplace growth are also explored.
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May 16, 2024 • 58min

Lessons from Sentry on scaling DevTools and finding product market fit (again) | Milin Desai (Sentry, VMware, Riverbed)

Milin Desai, CEO at Sentry and former GM at VMware, discusses Sentry's success factors, developer-centric approach, lessons on pricing from VMware, and being an external CEO. They touch on forging successful relationships, transitioning to a BSL license, value-based pricing, targeting forward-thinking developers, building for scale, and reflections on influential figures and lessons learned.
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Apr 25, 2024 • 1h 16min

How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)

Guest Matt MacInnis, COO at Rippling and former CEO at Inkling, shares insights on culture, org-design, and product strategies. Topics include characteristics of great CEOs, leading with kindness and impatience, and fighting entropy in business. The discussion delves into hands-on leadership, effective marketing strategies, and the importance of first principles thinkers in go-to-market teams. Additionally, the episode explores anti-patterns in business success, organizational behavior, and the journey of self-acceptance and empowerment.
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Apr 18, 2024 • 1h 17min

Timeless lessons on running software companies that endure | Alyssa Henry (Square, Amazon, Microsoft)

Former CEO of Square, Alyssa Henry, shares insights on navigating different tech cultures, lessons from Amazon, Microsoft, and Square, and the importance of 'Minimum Remarkable Products'. Discussion includes insider reactions to AWS launch, exploring pioneer vs. fast-follower companies, and balancing priorities in tech giants.

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