In Depth

Rick Song, co-founder and CEO of Persona, shares insights from his journey transitioning from a secure role at Square to launching a game-changing identity verification platform. He discusses the importance of skepticism in shaping early strategies and explores the challenges of scaling in competitive markets. The conversation also highlights unexpected customer validations, evolving pricing strategies, and lessons learned from his co-founder. Rick emphasizes the critical nature of product-market fit in an AI-driven world and the value of strong partnerships in entrepreneurship.

Adit Abraham, co-founder and CEO of Reducto, previously a Product Manager at Google and a researcher at MIT's Media Lab, shares the journey of turning a weekend hack into a multimillion-dollar AI startup. He discusses how customer insights drove a pivotal business shift towards document processing. Adit reveals the strategies behind landing significant customers, including a Fortune 10 giant, and emphasizes the importance of genuine relationships in sales. With a successful $24M Series A under their belt, he offers candid advice for founders on navigating challenges and embracing failure.

Jeff Shiner, CEO of 1Password and former IBM executive, shares the journey of transforming a small, bootstrapped team into a $6B powerhouse. He explains why bootstrapping isn't always ideal and the logical leap to B2B solutions. Launching the product before billing proved successful, even as security measures almost hindered growth. Jeff reflects on the emotional rollercoaster of raising $200M in funding, the importance of user-centric design in security, and how true leadership is about supporting the team through challenges.

Adam Guild, co-founder and CEO of Owner, started his entrepreneurial journey with a successful Minecraft server before pivoting to help independent restaurants thrive. He shares how COVID-19 accelerated Owner's growth and the unconventional outbound strategies that drove customer engagement. Guild emphasizes the importance of emotional connection in retaining clients and discusses the qualities he seeks in new hires. His story highlights the evolution from early struggles to achieving product-market fit in the competitive restaurant tech landscape.

Eeke de Milliano, Head of Global Product at Stripe, shares her vast experience from roles at Retool and Constellate. She discusses the daunting challenges of executive hiring, pinpointing red flags and key qualities to look for in candidates. Eeke emphasizes the importance of aligning a new leader's vision with company values and offers practical advice for successful hiring. She also explores how introspection and understanding one's strengths can streamline the process, alongside valuable lessons learned from transitions between startups and established companies.

In this chat, Kevin Busque, co-founder and CEO of Guideline, shares his mission to transform 401(k) plans for small businesses. He discusses how his experiences at TaskRabbit revealed the pitfalls of traditional retirement systems and motivated him to create a user-friendly, transparent platform. The conversation dives into strategic partnerships, especially with Gusto, and the importance of customer feedback in developing their innovative services. Kevin's 'Do the hard thing first' mindset has been key to overcoming challenges and driving Guideline's impressive growth.

Bill Magnuson, co-founder and CEO of Braze, and Kevin Wang, CPO, share their incredible journey from a TechCrunch Hackathon to a $4.4B platform. They discuss insights on the mobile revolution and breaking traditional startup rules. The duo emphasizes the importance of first principles thinking and ethical data practices in tech development. They strategically navigate competition and adapt to market shifts, proving resilience is key in building meaningful customer relationships. Tune in for their fascinating take on growth and innovation!

Varun Anand, Co-founder and Head of Operations at Clay, shares insights from his journey in building a $1.25B startup that leverages data and AI for GTM innovations. He discusses transformative shifts to product-led growth, highlighting unconventional tactics like using WhatsApp and Reddit for outreach. Varun emphasizes the significance of hiring passionate individuals and strategic branding in a competitive tech landscape. He also advocates for unique compensation strategies to nurture talent and foster a culture that values personal contributions.

Tristan Handy, the Founder and CEO of dbt Labs, shares his journey of transforming a consultancy into a $4 billion cloud-based data platform. He reveals unexpected strategies for community building and driving software adoption after open-sourcing their tools. Tristan discusses the pivotal moment for seeking venture funding and emphasizes the importance of humility in creating a user-centric startup. He also touches on the impact of cloud technology on data analytics and the personal growth challenges faced in entrepreneurship.

Yuhki Yamashita, Chief Product Officer at Figma and former product leader at Uber, Google, and Microsoft, shares his insights on product design and storytelling. He discusses Figma’s evolution as a browser-based design tool and the importance of simple yet powerful products. Yuhki emphasizes the need for adaptability when transitioning from big tech to agile environments and the significance of storytelling in product development to engage users. His reflections on the dynamics of teamwork and nurturing taste highlight the journey from good to extraordinary product management.