Rosenfeld Review Podcast

How Product Management and UX Can Work Together with Rich Mironov

15 snips
Dec 2, 2022
Rich Mironov explores the sometimes-uncomfortable partnership between product management and UX, from aligning teams and communicating across disciplines to saying no without burning bridges. They also discuss executive turnover, product constraints, short-term roadmaps, and how designers can make their work resonate in the C-suite.
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INSIGHT

Product Managers Are Organizational Mediators

  • Product managers act as mediators because every department has a short list of wants that far exceed engineering and design capacity.
  • Rich Mironov describes PMs as the umbrella that protects makers from constant interruptions so the team can actually ship.
INSIGHT

Interruptions Kill Delivery Unless Filtered

  • Letting half of incoming interruptions reach the team would prevent any progress; PMs must filter relentlessly.
  • Mironov notes typical PMs are hit ~35 times daily and slowing decisions by a few days often makes requests vanish.
ADVICE

Say No By Showing Concrete Priorities

  • Don't just say no; show what you're already prioritizing and why those items matter more than the new request.
  • Mironov recommends naming the top three to five projects so stakeholders see explicit trade-offs and costs.
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