

Rosenfeld Review Podcast
The Rosenfeld Review Podcast (Rosenfeld Media)
Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
Episodes
Mentioned books

Sep 2, 2025 • 30min
Navigating the AI-Driven Shift in DesignOps with Aletheia Delivre
Design operations is increasingly about navigating a moving target. AI-infused tooling is upending established models, and the pace of change is forcing teams to rethink everything from handoffs to team dynamics to what quality even means.
As systems fracture and new patterns emerge, Ops leaders are stepping into roles that feel more like architects than managers—shaping the blueprint for how design and engineering build together in real time.
One of those leaders is Aletheia DeLivre, Senior Program Manager of Design Engineering Collaboration & Strategy at Microsoft, and a featured speaker at the upcoming DesignOps Summit. In this conversation, she and Lou unpack how AI is disrupting workflows, accelerating timelines, and reshaping power dynamics between disciplines.

8 snips
Aug 18, 2025 • 36min
Scaling Design Leadership, from Chaos to Clarity with Doug Powell
Doug Powell, an executive coach and former IBM design leader, shares insights from IBM's bold design transformation. Discover how centralization kickstarted progress and why timing was crucial for decentralization. He emphasizes the importance of building a supportive design culture and using metrics to demonstrate design's business value. Doug offers valuable advice for design leaders navigating change and complexity, making his wisdom essential for anyone shaping the future of design operations.

Jul 28, 2025 • 35min
DesignOps is Design with Jose Coronado
Design operations isn’t just about process—it’s about shaping better products, teams, and organizations from the inside out. José Coronado joins Lou to unpack why DesignOps deserves to be treated as a true design discipline. Drawing on his experience leading global teams at JPMorgan Chase, Target, and beyond, José shares strategies for embedding operational roles into business units, measuring impact, and scaling design without sacrificing quality.
They explore how enterprise UX has evolved since the iPhone, why service design is the right lens for thinking about internal operations, and what it takes to foster effective cross-functional collaboration. The conversation offers a preview of José’s upcoming panel at the 2025 DesignOps Summit—and plenty of practical insights for DesignOps professionals at any stage of their journey.

Jul 21, 2025 • 34min
The Pissed-Off Optimist with George Aye
What happens when you combine righteous anger with unwavering hope? You get George Aye—and the “Angry Hour.”
In this lively episode, Lou Rosenfeld chats with George Aye, co-founder of Greater Good Studio, about his mission to create spaces for “pissed off optimists”—people who see the world’s injustices and refuse to give up on making things better. George shares the philosophy behind Angry Hour, a growing series of meetups uniting professionals from diverse fields around shared frustration and hope. He explains how these gatherings channel collective energy into meaningful connections, local nonprofit support, and even bigger plans like the upcoming Livid Conference—a national gathering for changemakers who are angry enough to care and optimistic enough to act.
If you’re searching for solidarity in uncertain times—or simply wondering how to turn anger into action—this conversation offers insight, inspiration, and a glimpse into a movement fueled by equal parts rage and resolve.

Jul 7, 2025 • 26min
Pivoting from Tech to Climate UX with Francois Burra
What do you do when a successful tech career leaves you feeling like an empty shell? For Francois Burra, the answer was to look inward and transform his life—and help transform an industry.
Lou Rosenfeld talks with Francois, a UX designer turned digital decarbonization consultant, about how a personal crisis led him to channel his “infinite energy” into tackling the tech industry’s overlooked climate impact. Francois shares how he co-founded Climate Product Leaders and co-authored Sustainable by Design: A Playbook for Product Managers—a free, practical guide brimming with best practices and real-world case studies for weaving sustainability into everyday product and design work.
They explore how sustainability intersects with design, product management, and hot topics like AI, highlighting how even small steps can create meaningful change. Francois also offers candid reflections on career pivots, mental health, and finding purpose-driven work that feeds both your soul and the planet.

Jun 3, 2025 • 30min
AI and Other Strange Design Materials with Matt Webb
In this engaging conversation, designer and technologist Matt Webb shares his unique insights on emerging technologies and their implications. He discusses how generative AI represents a leap into capabilities that feel ahead of their time. Matt explores 'weak signals' and how personal experiments can hint at larger trends. He also highlights the evolving relationship between humans and design—where dialogue with AI tools replaces traditional search. Expect fascinating ideas about adaptive design and the potential for anyone to become a creator.

May 6, 2025 • 30min
From Hype to Insight: Llewyn Paine on AI, UX, and Critical Thinking
What happens when a cognitive psychologist turned UX researcher brings a critical eye to AI? Dr. Llewyn Paine shares her unique perspective at the intersection of emerging technology and user research. With experience spanning neuromarketing, 3D television, and mixed reality, Llewyn has seen the hype cycles come and go—and learned to spot the gap between promise and practical value.
Llewyn and Lou explore the parallels between now-defunct technologies and today’s AI surge, noting how often new tools are overmarketed before their implications are truly understood. Llewyn urges researchers to engage with AI not as passive users but as experimenters: to test, retest, document, and analyze like scientists. Her recent workshop revealed how even identical prompts to the same model can yield wildly different results—an important reminder that AI is non-deterministic and context-sensitive.
Llewyn also shares a behind-the-scenes look at curating the Designing with AI 2025 conference, built around both the realities of today and the creative possibilities of tomorrow. She reminds us that critical thinking, experimentation, and thoughtful documentation are the UX research community’s superpowers in this unpredictable AI era.

Apr 21, 2025 • 28min
We Need to Talk with Joshua Graves
Guest Joshua Graves, an author and artist known for his spooky aesthetic, shares insights from his book, 'We Need to Talk: A Survival Guide for Tough Conversations.' He explores how to navigate tough discussions with clear tools from neuroscience and psychology. Key topics include addressing workplace power dynamics and emotional triggers, emphasizing the power of slowing down and asking the right questions. Joshua encourages listeners to embrace self-awareness and authenticity, asserting that conflict can be managed with flexibility and personal agency.

Apr 21, 2025 • 35min
Stop Wasting Research with Jake Burghardt
Jake Burghardt, author of Stop Wasting Research and an advocate for effective use of customer insights, dives into how organizations often fail to leverage valuable research. He reveals that the solution isn't just building repositories but treating research as a renewable asset. The discussion covers the three main causes of research waste: poor preparation, lack of motivation, and weak decision-making integration. Burghardt also introduces innovative frameworks like the 'Insight Summary Hub' to enhance knowledge-sharing and drive impactful actions.

5 snips
Mar 17, 2025 • 32min
Traction Heroes with Harry Max & Jorge Arango
Harry Max, co-host of Traction Heroes, brings a practical leadership focus, while Jorge Arango offers a deep theoretical perspective as a Rosenfeld Media author. Together, they explore a unique podcast format that sparks impromptu conversations from insightful book passages. Their goal is to decode complex ideas into actionable advice for leaders. They discuss the importance of aligning design with business objectives and highlight personal growth through continuous learning, using gardening as a metaphor for change.