How to Say No and Maintain Respect of People You're Saying No To

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How do you maintain the ability to keep saying no and yet maintain the respect of the people you're saying no to? I mean, that's a really difficult position, right? You're saying no with a smile hopefully, but no matter how much you smile, ultimately it's going to be no, no and more no. The goal is to show what we're doing that's higher priority.

Lou has Rich Mironov, CEO of Mironov Consulting, as his guest. Rich runs a blog and has been writing for over 20 years about business and the psychology that goes into product management. Together, they discuss ways that Product Management and UX can work more fluidly together. They dive into how you can bring your team together so everyone is working on the same page. Rich brings some nuggets of advice he has collected over his many years in the industry and touches on the talk he will be giving at Rosenfeld Media’s Design in Product Conference. https://rosenfeldmedia.com/events/futures/