Intercom on Product: Building Software in an AI-first World ChatGPT is here to stay. Where will it take us?
4 snips
Feb 2, 2023 AI Snips
Chapters
Transcript
Episode notes
ChatGPT's True Potential
- ChatGPT's potential is underestimated by those who dismiss it as a toy.
- Real value emerges when the underlying tech is used to build practical business features.
Beta Test Success
- Intercom built AI features using GPT technology and tested them with beta users.
- Customers reported transformative results, proving the technology's value.
The Danger of Dismissal
- Dismissing new technology as overhyped is a common mistake.
- Skepticism can be as detrimental as over-optimism when evaluating groundbreaking technologies.