Google and Apple kind of built it, you know, the Siri and the kind of the Google conversation with Russian. And that's like something with UI and formatting because the UI gets formatted by the agents. We're all just like talking to Siri or whatever. Maybe there's some agents who'll personalize it for you.
In today’s episode, Intercom Co-founder and Chief Strategy Officer Des Traynor and Director of Machine Learning Fergal Reid delve into all things GPT – from the skepticism to its role in business communications, from the disruption of creative work to the future of user interfaces.
Learn more about Intercom's new AI features here: https://www.intercom.com/blog/announcing-new-intercom-ai-features/
Watch a video of this episode here: https://www.youtube.com/watch?v=-hBhLoBeQUU
Read a transcript here: https://www.intercom.com/blog/podcasts/intercom-on-product-ai-chatgpt-customer-service/
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