What's Next! with Tiffani Bova

RELOAD: How to Handle Everyone Owning Customer Experience with Tamara McCleary

Apr 20, 2023
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Episode notes
1
Introduction
00:00 • 2min
2
How to Be a Smart Retailer
01:59 • 2min
3
The Evolution of 3D Printing
03:37 • 2min
4
The Importance of Hyper Personalization in a Multi-Channel World
05:49 • 2min
5
The Future of Artificial Intelligence and Machine Learning
07:24 • 2min
6
The Importance of Retail Success
09:53 • 3min
7
The Role of Data in Customer Experience
13:05 • 3min
8
The Importance of Asking the Right Questions of Data
16:04 • 3min
9
How to Cut Through Data Bias
19:12 • 2min
10
Who Owns Customer Experience?
21:19 • 2min
11
The Connective Tissue of Customer Experience
23:45 • 3min
12
The Importance of Incentivizing Sales
26:43 • 3min
13
The Importance of Social Media Account Based Marketing
29:45 • 3min