
What's Next! with Tiffani Bova
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!
Latest episodes

May 1, 2025 • 26min
The ROI of Play with Kristi Herold
Welcome to the What's Next! Podcast with Tiffani Bova. I have the pleasure of welcoming Kristi Herold to the show today. Kristi is the founder and CEO of JAM, a multi-million-dollar global business that has connected millions of people through play since its inception in 1996 and has grown to be one of the world’s largest adult recreational sports leagues. JAM has also produced and delivered over 4,000 playful corporate team-building events in over 30 countries since the summer of 2020, and the JAM team consults organizations, helping them integrate fun and play into their “workPLAYce culture.” She’s also the best-selling author of It Pays to PLAY – How Play Improves Business Culture. She has been named to Canada’s Top 100 Most Powerful Women, was a top 3 finalist in the Canadian Women Entrepreneur Awards, and was awarded the Governor General’s Queen’s Diamond Jubilee in recognition of her contribution and giving back to the community. Her vision is to get 1 million people playing annually. THIS EPISODE IS PERFECT FOR…leaders, people managers, and culture-builders who want to strengthen remote and hybrid teams without forcing another Zoom brainstorm or awkward icebreaker. TODAY’S MAIN MESSAGE…you don’t have to choose between productivity and fun at work. Kristi Herold is on a mission to prove you can (and should) have both. In this episode, we discuss how Kristi helps companies around the world integrate play into their culture, virtually and in-person, to boost engagement, build stronger relationships, and drive real business results. From playful daily huddles to rethinking your team-building events, she shares tangible ways to make fun a part of your workplace DNA. Key Takeaways: How virtual play can build culture even across time zones Why “laughter guarantees” work better than mandatory fun How to structure quick, daily team check-ins that actually feel good Ideas to bring play into remote meetings without making it weird WHAT I LOVE MOST…Kristi’s approach is practical, energizing, and incredibly human. Her belief that “you don’t have to stop working to play” is a game-changer for leaders trying to build stronger cultures remotely. Running Time: 25:35 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Kristi Online: LinkedIn Kristi’s Offer for What’s Next! Listeners: https://www.kristiherold.com/whatsnext25/ Kristi’s Book: It Pays to PLAY: How Play Improves Business Culture

Apr 24, 2025 • 34min
RELOAD: Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich
RELOAD: Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich Welcome to the What's Next! Podcast with Tiffani Bova. This week I’m looking back to an inspiring conversation with Tasha Eurich I reflect on often. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15+ year career, Tasha has built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to professional development. She’s helped thousands of leaders—from public company CEOs to early-stage entrepreneurs—improve their self-awareness and success. Her TEDxMileHigh talks have been viewed more than three million times and in 2019, Thinkers50 named her one of the top 30 emerging management thinkers in the world. She was also chosen from more than 16,000 candidates as one of Marshall Goldsmith’s “100 Coaches” to advance the practice of leadership. THIS EPISODE IS PERFECT FOR… aspiring and current leaders, as well as anyone interacting with other humans in the 21st century who want to become more self-aware. TODAY’S MAIN MESSAGE… as the foundational skill for our success and happiness in both our professional and personal lives, it behooves us to become self-aware both internally and externally, and Tasha breaks it down. WHAT I LOVE MOST… I have always thought that the conversation around self-awareness, how we lead and how we think we lead, and how we communicate and think we communicate is fascinating and so beneficial. This podcast will open your eyes to the reality of your own self-awareness and how others might perceive you. Running time: 34:27 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Tasha Online: LinkedIn Instagram YouTube Tasha’s Website: tashaeurich.com Tasha’s Books: Insight Bankable Leadership: Happy People, Bottom-Line Results, and the Power to Deliver Both The Insight Quiz: The Insight Quiz

Apr 17, 2025 • 40min
RELOAD: The Future of Retail with Doug Stephens
Welcome to the What's Next! Podcast with Tiffani Bova. This week I am thrilled to share a conversation I had with Doug Stephens a while back. Doug is the Founder of Retail Prophet. He is one of the world’s foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agencies and brands like Walmart, Google, L'Oreal, Disney, BMW, Citibank, and LVMH. Doug is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards, including the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets, including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company. THIS EPISODE IS PERFECT FOR… anyone looking to understand the future of retail and what value brands can derive from maintaining storefronts, investing in multi-channel engagement and what disruptions might be right around the corner. TODAY’S MAIN MESSAGE… Doug Stephens breaks down the past, present, and future of retail and talks about bringing metrics and experience into the future to keep stores open. Have we come full circle? Doug thinks so, and he is sharing just how. He also shares his insight on giants like Amazon, why he thinks they are ripe for disruption, the retail experience, how our current metrics are living in the past, and how brick-and-mortar stores can be your most powerful and measurable media channel. WHAT I LOVE MOST…So often ,I get asked about the death of retail, so it was really great to get a chance to talk to an expert like Doug, who can shed more light on the realities. Running time: 39:50 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Doug Online: LinkedIn Instagram X Doug’s Website: www.retailprophet.com Doug’s Books: The Retail Revival: Re-Imagining Business for the New Age of Consumerism Reengineering Retail: The Future of Selling in a Post-Digital World

Apr 10, 2025 • 40min
RELOAD: How Design Thinking Helped an Olympic Athlete Create Breakthrough Performance with John Coyle
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m looking back to a great conversion I had with Olympic silver medalist John Coyle. Known as “The Time Guy,” John is a thought leader in the field of chronoception—the study of how humans process time— and one of the world's leading experts in Design Thinking. A graduate of Stanford University’s Product Design Program and a Kellogg MBA, John is an NBC sports analyst, two-time TEDx presenter and sought-after keynote speaker. His presentations combine the data and analytics of a professor with the inspired storytelling of an Olympic athlete. He is also a best-selling author of two books, Design For Strengths: Applying Design Thinking to Individual and Team Strengths and The Art of Really Living Manifesto. As a speaker and an author, his talent is in weaving facts, examples, and intellectual principles into engaging stories that leave you with actionable ideas. THIS EPISODE IS PERFECT FOR… anyone interested in design thinking, optimizing for their strength and maximizing their time to make major breakthroughs. TODAY’S MAIN MESSAGE… John shares his experiences as an Olympian, an innovator, and a world-class “design-thinker.” His personal experiences, metaphors, and practical guidelines serve as a roadmap for innovation and leaning into your strengths as opposed to trying to solve “weaknesses.” He also shares how design thinking can seep into and affect other parts of your life and career to achieve breakthrough performances and create more meaning. WHAT I LOVE MOST… John’s great and illustrative anecdotes that help anyone focus on design thinking, solving the right problems, and learning how to lean into your strengths as opposed to solving for your non-strengths. Running Time: 35:55 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find John Online: Website LinkedIn John’s Books: Design For Strengths The Art of Really Living Manifesto

Apr 1, 2025 • 35min
RELOAD: Doing Good, Embracing Discomfort, and the Final Marketing Frontier with Cindy Gallop
Welcome to the What's Next! Podcast with Tiffani Bova. This week I’m bringing back an episode with the wonderful Cindy Gallop. Cindy has over 30 years of experience in brand-building, marketing, and advertising. Cindy took a risk when she entered advertising, and she hasn’t stopped taking them since. In 1998 she moved from the UK to New York and began building one of the fastest-growing agencies in Europe’s US branch, the New York office of Bartle Bogle Hegarty (BBH). Four years later, BBH US was named Ad Week’s Eastern Agency of the Year, and in 2003 Cindy was named Advertising Woman of the Year. In 2005 she resigned as Chairman of BBH to pursue other projects. She continues to work in advertising and marketing, but is also tending to other fascinating projects of her own as well. At TED 2009, she launched MakeLoveNotPorn, she is the founder and CEO of IfWeRanTheWorld, a co-action software that enables brands to implement the business model of the future: Shared Values + Shared Action = Shared Profit (financial and social). THIS EPISODE IS PERFECT FOR… marketers and anyone on a mission to bring more diversity to their organization and brand, and those interested in learning more about the final marketing frontier! TODAY’S MAIN MESSAGE… Cindy Gallop takes us on a journey through the history of advertising and how we can be more mindful of inclusion and being more diverse moving forward. She also tackles the uncomfortable but necessary topics we simply aren’t addressing and the importance of the final marketing (in her mind) frontier: sex. Cindy is fearless and thoughtful on the topic and presents compelling evidence on the importance of being more willing to take risks when it comes to advertising and sex. WHAT I LOVE MOST… Cindy opens up a dialogue that will make us uncomfortable and get us thinking about all of the opportunities yet to be explored in marketing, as well as thinking critically from a health and wellness perspective. Running time: 34:43 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Cindy Online: LinkedIn Facebook Cindy’s Websites: Cindy's Website Make Love Not Porn Cindy's TED Talk

Mar 27, 2025 • 26min
The Science of Big Goals with Caroline Adams Miller
Welcome to the What's Next! Podcast with Tiffani Bova. I have the honor and pleasure of welcoming Caroline Adams Miller to the show today. For over three decades, Caroline has been a pioneer with her groundbreaking work in the science of goal setting, grit, happiness, and success. She is recognized as one of the world’s leading optimistic psychology experts. She is the author of nine books but we’re here to discuss her most recent book, Big Goals. THIS EPISODE IS PERFECT FOR… anyone who wants to set bigger, more meaningful goals and follow through with success. TODAY'S MAIN MESSAGE… most people approach goal setting the wrong way—relying on outdated methods, setting goals that are too small, or giving up too soon. Caroline Adams Miller shares why the science of goal setting is crucial for success and proposes new strategies to push past mediocrity and create a more fulfilling life. KEY TAKEAWAYS: Meaningful goals should challenge you and push you outside your comfort zone. The best goals align with what you won’t regret pursuing later in life. Learning goals require patience and time, while performance goals demand high standards of excellence. Who you surround yourself with can determine your success—seek out supporters, not frenemies. Goal-setting isn’t about quick wins; it’s about creating long-term strategies for success. WHAT I LOVE MOST…Caroline’s insight that true goal setting isn’t just about ambition—it’s about meaning. The goals that truly change our lives are the ones that challenge us, push us forward, and align with what we’ll be proud of in the long run. Running Time: 25:53 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Caroline Online: LinkedIn Caroline’s Book: Big Goals: The Science of Setting Them, Achieving Them, and Creating Your Best Life

Mar 20, 2025 • 35min
RELOAD: Growth Is a Decision with Daniel Marcos
This discussion features Daniel Marcos, Co-founder and CEO of Gazelles Growth Institute, who is dedicated to helping entrepreneurs scale their businesses. He emphasizes that growth is a decision that requires careful planning and discipline. Key topics include the four stages of growth, the critical mindset needed for entrepreneurs, and the importance of empowering teams. Marcos shares personal anecdotes about leadership challenges, illustrating the balance between opportunity and strategic focus in business success.

Mar 13, 2025 • 25min
The Triple Fit Sales Strategy with Christoph Senn
Christoph Senn, an adjunct professor at INSEAD and co-director of their Marketing & Sales Excellence Initiative, discusses transformative sales strategies. He emphasizes the importance of aligning with customer strategies instead of just pitching products. Christoph introduces the 'Triple Fit Strategy,' advocating for long-term relationships and effective engagement. He also highlights how integrating short-term and long-term goals can drive sustainable success and the need for transparency in sales to build trust and enhance value.

Mar 6, 2025 • 32min
Building Deeper Connections Through Questions with Topaz Adizes
Welcome to the What's Next! Podcast with Tiffani Bova. I have the honor and pleasure of welcoming Topaz Adizes to the show today. He is an Emmy Award-winning writer, director, and experience design architect. He is an Edmund Hillary fellow and Sundance/Skoll Stories of Change fellow. His works have been selected to Cannes, Sundance, IDFA, and SXSW; featured in New Yorker magazine, Vanity Fair, and so much else. He has garnered an Emmy for new approaches to documentary and two World Press Photo awards for immersive storytelling. But what I'm here today to talk to him about is his new book called 12 Questions for Love. THIS EPISODE IS PERFECT FOR…anyone looking to build stronger relationships—at work or in life—through the power of better questions. TODAY’S MAIN MESSAGE…we often focus on having the right answers, but real connection comes from asking the right questions. Topaz Adizes has spent over a decade studying human connection, guiding more than 1,200 pairs of people through transformative conversations. In this episode, he shares how the way we ask questions can strengthen workplace culture, improve team dynamics, and create more meaningful personal relationships. By shifting our approach—from looking for the “right” answer to fostering authentic dialogue—we unlock deeper understanding, trust, and collaboration. KEY TAKEAWAYS… The best conversations start with thoughtful, well-constructed questions. Shifting from binary to open-ended questions leads to richer, more meaningful responses. A strong workplace culture starts with intentional communication and connection. Small shifts in how we structure meetings can make them more productive and engaging. Great leaders aren’t just problem-solvers—they’re great guides who know how to ask the right questions. WHAT I LOVE MOST…Topaz’s insight on the power of well-constructed questions. His technique to ask open-ended, connective, and intentional questions creates space for deeper conversations, whether at work or in personal relationships. Running Time: 31:43 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Topaz Online: LinkedIn Website Topaz’s Book: 12 Questions for Love: A Guide to Intimate Conversations and Deeper Relationships

Feb 27, 2025 • 33min
RELOAD: Fact Versus Fear and Becoming a True Student of Success with Bill Wooditch
Welcome to the What's Next! Podcast with Tiffani Bova. This week I’m eager to replay a conversation with Bill Wooditch. Bill is the founder and CEO of Wooditch Enterprises. He works with Fortune 500 companies like AIG, Old Republic, Zurich, and Bank of America to improve their sales and leadership. He appeared regularly on Steve Harvey’s “Act Like a Success” show and has also appeared on CNBC, Fox, and CBS. He has written for Inc., New York Daily News, and the American Management Association. THIS EPISODE IS PERFECT FOR… anyone who wants to succeed and learn how to use their indispensable failures to get there faster! TODAY’S MAIN MESSAGE…..it’s the serious student of success that treats failure as the indispensable teacher. Unless you’re able to first move through the pains of rejection and the fear of the attempt, you will not be able to move forward to create the lifestyle you dream of. The key here is to be dispassionate about failure and check your irrational fears, ego, and the fear of losing prestige because this can paralyze your progress. Bill shares some wisdom and strategies for addressing fear, failure, and the pursuit of success. WHAT I LOVE MOST… it’s a pleasure to have someone on the What’s Next! Podcast who talks about fear of failure and having the courage and fortitude to lean into the kind of discomfort that leads to success. Running time: 32:34 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find Bill Online: LinkedIn Website Bill’s Books: Fail More Always Forward
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