Coaching for Leaders

137: The Power Of Servant Leadership, with John Dickson

Apr 21, 2014
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ANECDOTE

Tripling Production

  • John Dickson struggled to increase production rates at Boeing using traditional leadership.
  • By listening to frontline mechanics, he tripled rates in two years, demonstrating servant leadership's power.
INSIGHT

From Knower to Learner

  • Senior leaders must transition from "knowers" to "learners."
  • Embrace not having all the answers and actively seek knowledge from frontline staff.
ADVICE

Setting Clear Boundaries

  • Clearly define organizational boundaries based on actual laws and policies, not perceived norms.
  • This clarity empowers staff with flexibility and adaptability within those boundaries.
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