The Importance of Ownership in Conflict

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I've seen so many senior leaders and maybe some of the listeners, you're in a meeting and a controversial topic comes up. One person not around the table states an opinion; another person on the other side of the table who wasn't listening much but with throwing a controversial will disagree. And it just makes things worse. I physically have watched when this happens,. their head goes under shoulders kind of slope in like they didn't get the chance to fully express themselves.

John Dickson: Spokane County, Washington Here's a link to the Lean Fighter article John mentioned about some of the work he contributed to at Boeing John mentioned the learning organization that was articulated by Peter Senge. This model was made popular in Senge's book The Fifth Discipline*, which is a must-read for leaders and also appears on my Top 10 books for leaders list. “The servant-leader is servant first. It begins with the natural feeling that one wants to serve, and serve first. The conscious choice brings one to aspire to lead.” -Robert Greenleaf “Enthusiasm is the little recognized secret of success.” -Dale Carnegie A recent article from the Spokesman-Review on the new utility bill payment system that John spoke of on the show. What’s one shift you could make that would make you more like a servant leader? Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.