The Four Stages of a Team

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I'm a firm firm believer in the four stages of a team, form, form, norm, then perform. What I used to do at Boeing before I started figuring this stuff out is we'd form. So we get together and hey, it's kind of cool. We're going to meet weekly. And then we start filling down some of the corporate demands on reduction in costing, increase in quality. Now that team would storm, right? Oh my gosh. How are we going to do this? Are you serious? Don't they realize what you have to go through that stage? It's a necessary stage that I found I have to be there to help facilitate a team through

John Dickson: Spokane County, Washington Here's a link to the Lean Fighter article John mentioned about some of the work he contributed to at Boeing John mentioned the learning organization that was articulated by Peter Senge. This model was made popular in Senge's book The Fifth Discipline*, which is a must-read for leaders and also appears on my Top 10 books for leaders list. “The servant-leader is servant first. It begins with the natural feeling that one wants to serve, and serve first. The conscious choice brings one to aspire to lead.” -Robert Greenleaf “Enthusiasm is the little recognized secret of success.” -Dale Carnegie A recent article from the Spokesman-Review on the new utility bill payment system that John spoke of on the show. What’s one shift you could make that would make you more like a servant leader? Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.