Huberman Lab
Chris Voss: How to Succeed at Hard Conversations
Oct 2, 2023
Join former FBI lead negotiator Chris Voss, an expert on high-stakes conversations and author of "Never Split the Difference," as he shares invaluable insights on navigating tough dialogues. He delves into essential strategies for managing emotions and reading body language, helping listeners master negotiation skills in business and personal life. Voss emphasizes the importance of empathy, proactive listening, and authentic communication, while sharing gripping anecdotes from crisis negotiations that reveal the psychological intricacies involved in reaching mutually beneficial outcomes.
02:51:01
Episode guests
AI Summary
Highlights
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Identifying urgency and specificity are crucial in identifying scams and fraudulent negotiations.
- Using passive aggressive behavior and specific inquiries can exhaust aggressive adversaries and potentially reveal opportunities.
Deep dives
Identifying Urgency and Scams: A Lesson in Negotiating
In high friction negotiations or situations where there is potential for a bad outcome, it is important to identify urgency and potential scams. Scammers often create a sense of urgency, pressuring you to act quickly or face dire consequences. However, it is crucial to remain skeptical and probe for more information. In some cases, scammers may lack the ability to carry out their threats, and specificity is the key to identifying legitimacy. Ask specific questions, such as who, what, when, and where, to determine if the other party can provide accurate details. By assessing their ability to follow through on their claims and requiring specificity, you can better protect yourself from scams and fraudulent negotiations.
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
