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Huberman Lab
Chris Voss: How to Succeed at Hard Conversations
Oct 2, 2023
Former FBI agent and negotiation expert Chris Voss shares strategies for navigating difficult conversations in various contexts. He discusses the power of playfulness, strategies for dealing with aggressive individuals, the importance of verbal commitments, and the impact of ego depletion. Other topics include the significance of open-ended questions, understanding and responding to venting, improving productivity, and the importance of physical training. Ethics of animal research and the impact of high-expectations advisors are also explored.
02:51:01
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Quick takeaways
- Identifying urgency and specificity are crucial in identifying scams and fraudulent negotiations.
- Using passive aggressive behavior and specific inquiries can exhaust aggressive adversaries and potentially reveal opportunities.
Deep dives
Identifying Urgency and Scams: A Lesson in Negotiating
In high friction negotiations or situations where there is potential for a bad outcome, it is important to identify urgency and potential scams. Scammers often create a sense of urgency, pressuring you to act quickly or face dire consequences. However, it is crucial to remain skeptical and probe for more information. In some cases, scammers may lack the ability to carry out their threats, and specificity is the key to identifying legitimacy. Ask specific questions, such as who, what, when, and where, to determine if the other party can provide accurate details. By assessing their ability to follow through on their claims and requiring specificity, you can better protect yourself from scams and fraudulent negotiations.
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