Episode 750 | Making Your First Hire, Testing Prices, And More Listener Questions (with Laura Roeder)
Jan 21, 2025
auto_awesome
Laura Roeder, founder of Paperbell and former creator of MeetEdgar, shares valuable insights for bootstrapped SaaS founders. She discusses practical steps for hiring your first team member on a budget and the importance of testing pricing with existing customers. Laura highlights targeted content strategies to attract leads and the significance of knowing your best customers. She also emphasizes leveraging limited resources effectively to build a pipeline of potential clients.
Making the first hire, even on a limited budget, can be accomplished by outsourcing tasks like customer service to freelancers.
Testing pricing strategies should be done transparently and cautiously, ensuring that existing customers are informed and comfortable.
Deep dives
Making Your First Hire
Transitioning from a solo founder to a team requires careful consideration of when and whom to hire. It's important to prioritize tasks that are time-consuming or distracting, such as customer service, which can significantly drain a founder's attention. For those with limited funds, hiring a part-time customer service representative or a virtual assistant can be a practical solution, allowing the founder to focus on marketing and sales. Platforms like Upwork or onlinejobs.ph offer opportunities for finding reliable freelancers within budget, enabling a small business to allocate resources effectively without overstretching finances.
Navigating Pricing Models
Testing pricing models can present challenges, especially when existing customers are aware of each other's payment amounts. The advice given highlights the importance of transparency in communicating pricing tests without alarming current customers. Founders are encouraged to implement changes cautiously, monitoring the results while being prepared to revert if necessary. Bootstrappers often rely on gut reactions and industry knowledge rather than extensive A/B testing, underscoring the significance of informed decision-making in setting effective pricing strategies.
Content Strategy for Success
Creating relevant, targeted content is crucial for guiding potential customers toward a purchase decision. Founders should initially focus on producing bottom-of-the-funnel content that addresses the problems their product solves for customers actively searching for solutions. Monitoring the effectiveness of content can be complex, with attribution being notoriously tricky; however, a broad analysis of engagement and traffic trends can yield valuable insights. It's vital to align content efforts with audience preferences, using platforms where potential customers are most active while not overcomplicating marketing strategies.
Prioritizing Growth Strategies
For bootstrapped founders, prioritizing growth strategies requires a clear understanding of the target market and potential avenues for lead generation. Suggested strategies include leveraging LinkedIn for outreach, taking advantage of platform trends, and maintaining consistency in marketing efforts. Focusing on one or two high-potential tactics at a time allows for deeper learning and refinement, avoiding a scattergun approach that dilutes effectiveness. Additionally, utilizing methods like retargeting and competitive analysis can drive relevance and visibility, ensuring that efforts are truly aligned with customer expectations and behavior.
In episode 750, Rob Walling is joined by Laura Roeder, founder of Paperbell, to answer intermediate listener questions. They discuss making your first hire with limited funds, testing pricing models with existing customer bases, and more. Laura also provides some great advice on content marketing, drawing from her past experience at MeetEdgar.
Topics we cover:
(3:14) – Building a team before you can afford your first, full time hire
(11:11) – Testing pricing with existing customer bases
(19:00) – What type of content should you focus on?
(25:20) – Growing a pipeline of leads with limited resources
If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you!