OnBD with ALF

Reshaping E-Commerce with Klarna. Rory meets David Sandström.

19 snips
Feb 17, 2022
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

Retailer Interest Rates

  • Retailers often charge high credit card interest rates (15-20%) for deferred payments.
  • This is despite retailers themselves having access to much lower borrowing rates (3-4%).
ADVICE

Flexible Payment Options

  • Consider offering various payment options like splitting payments or delaying them.
  • Tailor these options to the purchased product (e.g., short-term payment for consumables, longer-term for durables).
ANECDOTE

Pay Later for Sneakers

  • Consumers often prepay for items like sneakers, but returns can take weeks for refunds.
  • Klarna's 'pay later' lets customers inspect products before paying, addressing this issue.
Get the Snipd Podcast app to discover more snips from this episode
Get the app