2min chapter

On Brand with ALF & Rory Sutherland cover image

Reshaping E-Commerce with Klarna. Rory meets David Sandström.

On Brand with ALF & Rory Sutherland

CHAPTER

Are You Demanding Exclusivity?

Sos v, quite often, by the way, do you demand exclusivity? Because quite often there are other things. I oofteran comod like four or five % fee, which is absolutely crazy. It's a huge blow to the bottom line for a lot of commerce e commerces. People come to the check out, they see, i don't like the shipping option, or they don't have my payment method. Screwits. The number of on line commerce sites which only tell you the delivery date too late, strikes me as completely bizarre. You're just about keen to make purchase, and then it suddenly tells you it's going to take ten days to arrive

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