3min chapter

On Brand with ALF & Rory Sutherland cover image

Reshaping E-Commerce with Klarna. Rory meets David Sandström.

On Brand with ALF & Rory Sutherland

CHAPTER

Is the Sky the Limit?

I don't think there is a global standard for paying, banking and shopping on line. If we look at what i'm more excited about short term, i think there's a huge opportunity to humanize commerce. I call this the dorman fallacy, which is that the whole of silican valley is obsessed with replacing the hotel dorman with an automatic door. What silican valley does is it defines functions in a way that is most to automation,. And then replaces humans with algorithms without asking what's been lost in the process? Soin just can ask one very final question. What do you think the future holds for klana, is the sky the limit?"

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