How I Built This with Guy Raz

Zappos: Tony Hsieh

Jan 23, 2017

28:16

Episode guests

Tony Hsieh

AI Chapters

Episode notes

Introduction

2min

How I Built This: How Mail Order Catalogs Inspired Tony Shea to Build a World-Worthy Online Shoe Retailer

2min

Zappos: A Company That Sells Good Customer Service

2min

The Importance of Side Hustle

2min

How to Build a Web-Based Ad Sales Company

1min

The Importance of Investing in Your Company

2min

How Zappo's Got on My Radar

3min

The Evolution of Zappos

2min

How to Fund a Shoes Company After the Link Exchange Sale

2min

10.

How to Get the Most Out of Life

2min

11.

Building a Sustainable Business From NPR

2min

12.

Zappos: A Service Company That Just Happens to Sell Shoes

2min

13.

Lifestyle Is the Rich and Famous

3min

14.

Dave Wiener's Bicycle Company

2min

15.

How Dave Built a Bike That Lasts Three Times Longer Than a Traditional Chain

2min

16.

How I Built This

2min

Computer scientist Tony Hsieh made millions off the dot-com boom. But he didn't make his mark until he built Zappos — a customer service company that "happens to sell shoes." Now Zappos is worth over a billion dollars and known for its completely unorthodox management style. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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