You Are Not So Smart

224 - The Conversation Lab - Misha Glouberman

19 snips
Jan 23, 2022
A tense family disagreement over vaccination becomes a live demonstration of how conversations can go off the rails, then find a better path. Misha Glouberman and Juliet Hoover unpack curiosity, honesty, paraphrasing, and agreeing on what a conversation is for, with practical role-play on turning conflict into connection.
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INSIGHT

Your Communication Theory Is Not Your Behavior

  • People often possess a good theory of communication but fail to use it under stress.
  • Reviewing real conversations reveals a gap between the person someone believes they are and the behavior they actually display.
ADVICE

Review Bad Conversations To Improve

  • After a conversation goes badly, ask what you could have done differently and refine your theory of effective communication.
  • Include stress triggers in that theory, since people often stop listening precisely when they most need to.
INSIGHT

The Hidden Goal Behind Many Arguments

  • Arguments about politics or vaccines often disguise a deeper wish to preserve an important relationship.
  • Trying to change someone's worldview is usually less solvable than openly discussing how the disagreement affects the relationship.
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