How to Be Awesome at Your Job

871: How to Lead More Powerfully by Being Human with Minette Norman

17 snips
Jun 5, 2023
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INSIGHT

What Psychological Safety Really Means

  • Psychological safety is the belief that you can speak up, ask questions, disagree, and be yourself without fear of rejection or exclusion.
  • People frequently experience both safe and unsafe team environments, affecting whether they speak up or stay silent.
INSIGHT

Safety Drives Performance And Innovation

  • Higher psychological safety correlates with better performance because teams openly discuss risk and failures and learn faster.
  • Safe teams produce more innovation since people share even 'crazy' ideas that can be refined into breakthroughs.
ANECDOTE

A Team That Delivered By Listening

  • Early in her career Minette was on a cross-functional team where everyone listened, shared quirks, and rotated tasks like note-taking.
  • That team delivered the best product the division had produced, ahead of schedule, because every voice counted.
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