How to Overcome Risk and Failure

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When we get defensive, what do we usually do? We lash out at the other person or we freeze because we just don't know what to say. And one of the most powerful things we can do is to just pause. So that listening, not letting the defensiveness take over and responding productively was something I had to work on so much in a professional setting. It's a hard skill to learn to remember to pause, but it can change your relationships at work in such a positive way.

Minette Norman discusses what it takes to foster psychological safety for your team.

— YOU’LL LEARN —

1) The secret to high-performing and high-engagement teams.

2) How to increase psychological safety in five steps.

3) What you should stop doing.

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— ABOUT MINETTE —

Minette Norman is an author, speaker, and consultant focused on developing transformational leaders who create inclusive working environments. Before starting her own business, Minette spent three decades in the software industry.

Minette is the co-author of The Psychological Safety Playbook: Lead More Powerfully by Being More Human. Her second book, The Boldly Inclusive Leader, will be published in August 2023.

• Book: The Psychological Safety Playbook: Lead More Powerfully by Being More Human

• Book Website: ThePsychologicalSafetyPlaybook.com

• Website: MinetteNorman.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Lessons in Chemistry: A Novel by Bonnie Garmus

• Book: Social: Why Our Brains Are Wired to Connect by Matthew Lieberman

• Book: The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy Edmondson

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