How to Communicate Courageously Effectively

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Within your playbook, you mentioned five essential tools. Could you walk us through each one and tell us some best practices for using those effectively? Sure. We wanted our book to be, first of all, as short as possible because we know that business leaders are busy people. So we have these five plays, and underneath them are five moves, and they can each be used individually so you don't have to read the book sequentially. The way we started our first play is called Communicate Courageously.

Minette Norman discusses what it takes to foster psychological safety for your team.

— YOU’LL LEARN —

1) The secret to high-performing and high-engagement teams.

2) How to increase psychological safety in five steps.

3) What you should stop doing.

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— ABOUT MINETTE —

Minette Norman is an author, speaker, and consultant focused on developing transformational leaders who create inclusive working environments. Before starting her own business, Minette spent three decades in the software industry.

Minette is the co-author of The Psychological Safety Playbook: Lead More Powerfully by Being More Human. Her second book, The Boldly Inclusive Leader, will be published in August 2023.

• Book: The Psychological Safety Playbook: Lead More Powerfully by Being More Human

• Book Website: ThePsychologicalSafetyPlaybook.com

• Website: MinetteNorman.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Lessons in Chemistry: A Novel by Bonnie Garmus

• Book: Social: Why Our Brains Are Wired to Connect by Matthew Lieberman

• Book: The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy Edmondson

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