The Power of Listening

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Sally Kohn: I actually want to talk about a team that had a high degree of psychological safety. She says it was in the software industry in Silicon Valley, and we were a cross-functional team. We all had a different function but listened to one another without ever talking about terms like "psychological safety" Kohn: It took us bringing someone in an outside facilitator to start getting us to talk about what was it we could do together.

Minette Norman discusses what it takes to foster psychological safety for your team.

— YOU’LL LEARN —

1) The secret to high-performing and high-engagement teams.

2) How to increase psychological safety in five steps.

3) What you should stop doing.

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— ABOUT MINETTE —

Minette Norman is an author, speaker, and consultant focused on developing transformational leaders who create inclusive working environments. Before starting her own business, Minette spent three decades in the software industry.

Minette is the co-author of The Psychological Safety Playbook: Lead More Powerfully by Being More Human. Her second book, The Boldly Inclusive Leader, will be published in August 2023.

• Book: The Psychological Safety Playbook: Lead More Powerfully by Being More Human

• Book Website: ThePsychologicalSafetyPlaybook.com

• Website: MinetteNorman.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Lessons in Chemistry: A Novel by Bonnie Garmus

• Book: Social: Why Our Brains Are Wired to Connect by Matthew Lieberman

• Book: The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy Edmondson

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