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The Power of Listening
Sally Kohn: I actually want to talk about a team that had a high degree of psychological safety. She says it was in the software industry in Silicon Valley, and we were a cross-functional team. We all had a different function but listened to one another without ever talking about terms like "psychological safety" Kohn: It took us bringing someone in an outside facilitator to start getting us to talk about what was it we could do together.