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- Asking for and providing candid feedback, with care, can help improve relationships and work environments.
- Addressing bias and prejudice in communication is essential for creating an inclusive and productive work culture.
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The Power of Feedback
Kim Scott discusses her career trajectory and how she became an expert in feedback. She talks about the importance of giving candid feedback, even if it may be uncomfortable in the short term. Kim shares a personal story of failing to give timely feedback to a colleague, which ultimately led to the person's termination. She emphasizes the need for feedback to be caring and challenging at the same time, and highlights the dangers of obnoxious aggression and manipulative insincerity. Kim also provides practical tips for soliciting feedback and creating a culture of open communication.
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Listen to the best highlights from the podcasts you love and dive into the full episode