In order for radical candor to work, you have to have a certain optimistic growth mindset. When you neither care nor challenge, that's manipulative insincerity. The biggest problem with obnoxious aggression is that it hurts other people. If you act like a jerk to someone, they go into fight or flight mode and they literally cannot hear you.
You know what they say about unsolicited advice (don’t give it!) but when it comes to SOLICITED feedback, author and executive coach Kim Scott says: bring it on. Kim believes that when it comes to improving your life at home, work, and anywhere in between, it helps to ask for – and provide – kind, but radical, candor. In this episode, Kim shares what she’s learned about embracing candidness and care in the workplace, gives tips on how to engage in constructive conversations, and opens up about the benefits of addressing bias in communication. Her latest book, "Just Work:
How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity" is out now. For the full text transcript, visit go.ted.com/BHTranscripts