How Do You Give Good Feedback?

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I think if you're gonna offer someone criticism, it's almost always better to do it in private. There's a difference between kind of an in-the-moment correction and criticism. To give really good feedback, you want context, observation, result, next step. The first step is to come up with a shared vocabulary What's the phrase that your team will use to disrupt bias in the moment? I like flagging things down on the floor. So I'm not going to read down from my desk right now; I'm just going to grab some paper off the table for later.

You know what they say about unsolicited advice (don’t give it!) but when it comes to SOLICITED feedback, author and executive coach Kim Scott says: bring it on. Kim believes that when it comes to improving your life at home, work, and anywhere in between, it helps to ask for – and provide – kind, but radical, candor. In this episode, Kim shares what she’s learned about embracing candidness and care in the workplace, gives tips on how to engage in constructive conversations, and opens up about the benefits of addressing bias in communication. Her latest book, "Just Work:
How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity" is out now. For the full text transcript, visit go.ted.com/BHTranscripts