4min chapter

How to Be a Better Human cover image

Why Kim Scott thinks you need to ask for feedback

How to Be a Better Human

CHAPTER

How Do You Give Good Feedback?

I think if you're gonna offer someone criticism, it's almost always better to do it in private. There's a difference between kind of an in-the-moment correction and criticism. To give really good feedback, you want context, observation, result, next step. The first step is to come up with a shared vocabulary What's the phrase that your team will use to disrupt bias in the moment? I like flagging things down on the floor. So I'm not going to read down from my desk right now; I'm just going to grab some paper off the table for later.

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