The Learning Leader Show With Ryan Hawk 451: Rob Fitzpatrick - How To Talk To Your Customers, How To Ask Great Questions, & How To Be Useful (The Mom Test)
7 snips
Dec 20, 2021 AI Snips
Chapters
Transcript
Episode notes
Closing A Deal In A Financial Crisis
- Rob recalled arriving in London in 2008 as the financial crisis hit and investors warned the deal would never have been done then.
- He frantically wired money and remembers running in snow in flip-flops to finalize the investment.
Learning By Running A Makeshift Coworking Space
- After a failed startup, Rob created a low-cost coworking space to afford time to reflect and learn.
- The space gave him paid rent and long daylight hours to study failures and extract lessons.
Design Products For Enduring Word-Of-Mouth
- Build books and products to be organically recommendable and long-lasting rather than chasing short PR spikes.
- Use the product as top-of-funnel credibility and design downstream services that leverage it.