451: Rob Fitzpatrick - How To Talk To Your Customers, How To Ask Great Questions, & How To Be Useful (The Mom Test)
The Learning Leader Show With Ryan Hawk
00:00
Talk Less, Listen More
There's so much to this very basic, simplistic view of the world that it seems that we still struggle with this. They're like, idealized self image, not their actual selfa. And if you just show that you're giving them permissiont continue and that you care a man, the flood gates open up - all this precious learning is just pouring out.
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