Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Introduction
00:00 • 2min
The Importance of NPS in a Loyalty Program
01:40 • 3min
Pontus Columbia: An Ecosystem of Over 80 Brands
04:48 • 2min
The Challenge of Advocacy
07:14 • 2min
The Importance of Ambassadors in a Program
09:02 • 2min
How to Have a Good NPS Score
10:43 • 3min
How to Improve Your Loyalty Program With WhatsApp
13:35 • 3min
Puntos Columbia: A Loyalty Program for Members
16:36 • 4min
Pulte's Colombia's B2B Proposal for Allies
20:43 • 2min
Fundas Colombia: The Leader Position Program in the Market
22:45 • 4min
Punta's Columbia Offers a Unique Proposal for the Members
26:18 • 2min
The Importance of Transparency and Simplicity in the Payment Card Industry
28:15 • 4min
The Importance of Clarity in Branding
32:10 • 3min
The Importance of Birthdays
35:07 • 3min
How to Create Emotional Connections With Your Partners
38:13 • 2min
The Magic of Loyalty Programs
40:22 • 2min
The Importance of Trust in Points Programs
42:47 • 2min
Let's Talk Loyalty: Alejandro Gonzales and Kuntas Colombia
44:19 • 2min


