

#23 Ways to reduce SaaS customer churn | Baird Hall - Co-founder at Churnkey
Jun 14, 2022
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Introduction
00:00 • 4min
The Next Business Model for You?
03:35 • 2min
The Growth of Your Video Editing Business
05:46 • 5min
Sub Titles - What's the Difference?
10:43 • 2min
What's the Same Train as a Wave?
13:00 • 2min
How to Scale a Wave and Subtitl Marketing Strategy?
14:32 • 5min
The Biggest Lesson I've Learned From Sub Title
20:00 • 2min
Direct Sales for Product Validation
22:14 • 2min
Getting a Customer to Buy a Sassat
24:24 • 2min
Turnkeis
26:46 • 2min
How Much Revenue Are You Getting From Turnkey?
28:20 • 2min
Turnkey
30:16 • 2min
How Do You Measure Seasonable Turns?
31:57 • 3min
Is Your Offers Going to Be Different?
35:07 • 2min
Is It Better to Offer Discounts?
36:51 • 2min
Turnkey Cancellation
39:05 • 4min
Let Them Go, or Let's Tag Them?
42:45 • 2min
Cancellation Flows - Using Your Experience
44:20 • 2min
What's Your Favorite Book or Podcast?
46:31 • 3min
I Love That Book, and I Love It a Lot
49:21 • 2min
Ike Ca, Is There a Favorite Bootstrap Founder?
51:07 • 3min