
#23 Ways to reduce SaaS customer churn | Baird Hall - Co-founder at Churnkey
Bootstrapped Stories
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How Much Revenue Are You Getting From Turnkey?
We generally focus on a metrically call boasted revenue. So it's kind of a combination of how many customers were saved, how many customers yo changed plans and a ia pasan sed a cancel. Another big metric is a that we like to deliver is the change in l tv. Even if you just did it yourself, allowing customers to pause is immediately going to a boster revenue. And then also a portion of those customers, when they come back and activate, they're going to be subscribed for a certain number of time after so you're going to get increased l tv.
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