Tech Talk: Strengthening Customer Engagement with User-Generated Content (UGC) - A Conversation with brkfst.io Co-Founder & CEO, Joe Yakuel & Friends
Aug 13, 2024
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In this engaging discussion, Joe Yakuel, Co-Founder & CEO of brkfst.io, is joined by industry leaders Soumya Sriraman, a veteran CEO in streaming businesses, and Stephen Simonis, a strategic advisor. They delve into how brkfst.io empowers brands to create authentic user-generated content quickly. The conversation covers the challenges of shoppable video content, effective UGC strategies, and the vital role of storytelling in modern marketing. They stress the importance of leveraging diverse content across platforms to elevate customer engagement and conversion.
User-generated content (UGC) is essential for creating authentic connections with consumers, especially on platforms like TikTok and Instagram.
The creator economy provides brands with opportunities to collaborate with a diverse array of creators, enhancing their content strategies effectively.
Successful video marketing requires a deep understanding of the consumer journey, utilizing different video types to optimize engagement and conversions.
Deep dives
The Importance of Authentic Video Content
Authentic video content is crucial for building strong connections with consumers across various platforms. Brands are increasingly recognizing that traditional studio-produced content lacks the relatability that user-generated content (UGC) offers. By leveraging real voices and experiences, brands can engage their audiences more effectively, especially on social media platforms like TikTok and Instagram. This shift towards authenticity helps brands resonate with consumers who are seeking genuine connections in their shopping experiences.
Leveraging Creator Economies
The growth of the creator economy offers brands an opportunity to enhance their content strategies through collaboration with a diverse network of creators. Platforms like Breakfast.io enable brands to access thousands of creators, ensuring a wide variety of content that meets different audience needs. This approach alleviates the operational burdens associated with content creation and helps brands scale more efficiently. By focusing on targeting specific demographics and interests within their briefings, brands can harness authentic voices and stories that truly reflect their offerings.
Understanding the Video Content Funnel
Successful video marketing requires a comprehensive understanding of the consumer journey and how to tailor content for each stage of the funnel. Brands must recognize that different types of video content—such as influencer, UGC, and branded content—serve distinct purposes. An effective strategy includes not only pushing reach and engagement but also converting viewers at different touchpoints via targeted messaging. The combination of these content types drives full-funnel marketing efforts, which ultimately enhances customer acquisition and retention.
Optimizing Video for Effective Engagement
The optimal engagement time for social videos is typically between 6 to 12 seconds, highlighting the need for compelling hooks and concise messages. Brands often make the mistake of treating longer videos without optimizing the first few seconds, leading to reduced viewer retention. By focusing on creating engaging content upfront, brands can better capture their audience’s attention and deliver impactful calls to action. The key is to balance producing extended content while ensuring the primary message is concise and appealing right away.
Navigating Content Strategies with Data Insights
Data-driven insights play a pivotal role in shaping content strategies for brands to ensure they remain relevant and effective. By analyzing engagement metrics and audience responses, brands like HelloFresh are adjusting their reliance on static content to incorporate more dynamic video assets. This not only improves engagement rates significantly but also enriches customer understanding of products through storytelling. Monitoring performance and continuously iterating on the content mix allows brands to effectively tailor their marketing to meet changing consumer preferences.
This episode of The Retail Pilot - Tech Talk - features Ken Pilot's interview with Joe Yakuel, Co-Founder & CEO of brkfst.io, and three of his customers.
Soumya Sriraman is an experienced CEO and general manager with deep expertise in building streaming businesses across a variety of media companies. She most recently led Qurate Retail Group’s streaming commerce business, which includes the QVC+ and HSN+ and previous to that she led the Amazon channels business.
Stephen Simonis is a strategic advisor, investor and mentor to many leading CPG brands, and is currently Chief Revenue Officer at The Beard Club.
Cezanne Huq is A veteran marketer and product strategist and brings nearly 27 years of management, product and digital marketing experience leading in-house and agency teams domestically and globally for large-scale brands. Most recently, Cezanne led the digital teams for HelloFresh, Molekule, Lifelock, Intuit and Experian.
In this podcast interview, we learn about how brkfst.io helps brands create authentic content tailored to audience and platform. Receive hundreds of UGC video ads from over 5,000 content creators within 3 weeks.
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