The Home Service Expert Podcast

Role-Playing Sales Objections: Pro Sales Tactics That Work

54 snips
Nov 29, 2024
Brian Burton, General Manager of Benjamin Franklin Plumbing Phoenix, shares his extensive sales expertise alongside Logan Altland, the top salesman at Mister Sparky. They dive into the power of relational selling, revealing how genuine connections boost sales. Discussion also includes overcoming job loss and its impact on sales strategies and personal development. They emphasize structured communication and tackle cost objections by highlighting the importance of quality and service. Their practical role-playing scenarios make for engaging, actionable advice!
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ANECDOTE

Logan's Journey to Mr. Sparky

  • Logan Altland's crane operator overdosed, leading to a job loss.
  • A call from Mr. Sparky during his drive home led to a unique interview and job offer.
ADVICE

Choosing Ride-Along Techs

  • Select optimistic ride-along techs who represent the company well.
  • These techs should showcase how easy the job can be through positive language and actions.
ADVICE

Handling Objections

  • Prepare rebuttals for common sales objections.
  • These rebuttals should address client questions and move the sale forward.
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