Building a High Impact Customer Education Program with Lori Harada

1

Introduction

00:00 • 4min

2

The Importance of Clinical Education

03:40 • 2min

3

Teaching Adult Learning Transfer

05:45 • 3min

4

What Is Clinical Education?

08:22 • 2min

5

The Most Impactful Methods of Training for COVID

10:08 • 4min

6

Learning From Mistakes

14:29 • 3min

7

Is It the Same in the Education Department?

17:11 • 2min

8

What's the Difference Between Education and Sales Training?

19:09 • 4min

9

The First Step in a Clinical Environment Is to Have a Manager Commit to Training

23:01 • 2min

10

Training the Main Audience of a Complex Medical Device

24:33 • 2min

11

What Makes a Great Educator?

26:55 • 2min

12

How Do You Train the Trainers?

29:12 • 3min

13

The Key 16 Percent That Your Learners Are Going to Remember

32:13 • 3min

14

The Glamour of Travel Wears Off

34:59 • 3min

15

The Most Crucial Part of a Training Program

37:46 • 2min

16

How Do You Decide on the Mediums That You Need as a Manager of a Department

40:14 • 2min

17

Terumo Blood and Cell Technologies

42:02 • 3min

18

Embryonic Platelet Transplantation - What's the Difference?

44:45 • 2min

19

Spectra Optia

46:54 • 2min

20

Your Team Is the Face of the Room Oh to the Customer

48:34 • 2min

21

Do You Deliver Value? Lori Thank You So Much Lori

50:06 • 2min

22

What I Learned From the Mastering Medical Device Podcast

51:48 • 3min