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Building a High Impact Customer Education Program with Lori Harada

Mastering Medical Device

00:00

Do You Deliver Value? Lori Thank You So Much Lori

There's true value in there if we're just in servicing a surgical instrument there's not a whole lot of value you're providing. People learn differently some people are tactile learners some people are book learners and you need to be versatile in your methodology for training but it all goes back to who am I training Lori spent her time on clinician education as well as internal education at the blood center.

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