UX Podcast

#144 Anticipatory design & cross-channel ecosystems with Sarah Doody & Andrea Resmini

Nov 24, 2016
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Episode notes
1
Introduction
00:00 • 2min
2
The Consequences of Anticipatory Design
01:40 • 2min
3
How to Use Anticipation to Save Money
03:12 • 3min
4
How to Make Automatic Decisions That Are Good for the User
05:46 • 2min
5
How to Ensure Accuracy When Connected Systems Are Connected Downstream
07:31 • 2min
6
The Serendipity of Automation
09:07 • 2min
7
The Effects of Automation on Human Experience
11:00 • 2min
8
Mapping Cross-Channel Ecosystems
12:38 • 2min
9
The Global View of UX Design
15:00 • 2min
10
The Importance of Uncertainty in User Experience Design
16:32 • 2min
11
The Importance of Self-Confidence
18:31 • 2min
12
The Difficult Proposition to Control Your Company
20:27 • 2min
13
The Importance of Full Access to All Data
22:11 • 2min
14
The Catch-22 of Anticipatory Design
23:48 • 2min
15
The Problem With API Handovers
26:01 • 2min
16
The Dominant Way of Automation
27:45 • 2min
17
The Paradox of Nudging
29:46 • 2min
18
Cross-Channel Ecosystems
31:44 • 2min