#144 Anticipatory design & cross-channel ecosystems with Sarah Doody & Andrea Resmini
UX Podcast
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The Importance of Full Access to All Data
We need to feel more comfortable not being in control. It's a trust issue, isn't it? We don't trust giving away all our information is what we talked to Pamela about. But here we're saying we need to for it to work. They're not complete attitude change, because you're part of someone else's journey. Not them being part of yours.
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