The Jordan Harbinger Show 12: Dan Heath | The Power of Moments and How to Create Them
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Mar 5, 2018 
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Defining Moments
- Defining moments shape our experiences, but they aren't always positive.
- We tend to remember peaks and endings, which contribute to our overall impression.
Disney Paradox
- Disneyland is often remembered fondly, despite moments of discomfort.
- This "Disney Paradox" highlights how peak moments and endings shape memories.
Peak Negativity
- Peak moments can be intensely positive or negative, both shaping our memories.
- This podcast focuses on creating positive peak moments to improve experiences.