#369

Mentioned in 72 episodes

Crucial Conversations

Tools for Talking When Stakes are High

Book • 2001

Stephen R Covey

Kerry Patterson

Crucial Conversations provides tools and strategies for handling difficult conversations where stakes are high, opinions vary, and emotions run strong.

The book focuses on creating a safe environment for candid discussions, using techniques like STATE (Share, Tell, Ask, Talk, Encourage) and CRIB (Commit, Recognize, Invent, Brainstorm) to ensure productive and respectful communication.

It underscores the importance of shared understanding, mutual purpose, and active listening in achieving successful outcomes in crucial conversations.

Mentioned by

Craig Groeschel

Craig Groeschel

Hugo Dozois-Caouette

Mentioned in 72 episodes

Mentioned by

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Mentioned by

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as a book that helps him craft emails to get refunds.

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Mentioned by

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as a book he co-authored on navigating high-stakes communication.

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as one of the best books he's read on handling conflict.

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for improving communication within organizations.

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Mentioned by

Kevin Rose

as a resource used by a friend to successfully negotiate a raise.

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Recommended by

Richmond Alake

for improving communication and achieving desired outcomes in conversations.

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Mentioned by

Craig Groeschel

as a helpful book for having crucial conversations.

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Recommended by

Hugo Dozois-Caouette

as a book that addresses communication challenges in companies.

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Mentioned by

Adam Schafer

as a useful resource for navigating tough conversations.

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