#336

Mentioned in 48 episodes

Crucial Conversations

Tools for Talking When Stakes are High

Book • 2001

Stephen R Covey

Kerry Patterson

Crucial Conversations provides tools and strategies for handling difficult conversations where stakes are high, opinions vary, and emotions run strong.

The book focuses on creating a safe environment for candid discussions, using techniques like STATE (Share, Tell, Ask, Talk, Encourage) and CRIB (Commit, Recognize, Invent, Brainstorm) to ensure productive and respectful communication.

It underscores the importance of shared understanding, mutual purpose, and active listening in achieving successful outcomes in crucial conversations.

Mentioned by

Craig Groeschel

Craig Groeschel

Mentioned in 48 episodes

Mentioned by

Kevin Rose

as a book that helps him craft emails to get refunds.

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Mentioned by

Joseph Grenny

as a book he co-authored on navigating high-stakes communication.

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Recommended by

Craig Groeschel

as one of the best books he's read on handling conflict.

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Recommended by

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for improving communication within organizations.

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as a resource used by a friend to successfully negotiate a raise.

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Recommended by

Richmond Alake

for improving communication and achieving desired outcomes in conversations.

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Mentioned by

Craig Groeschel

as a helpful book for having crucial conversations.

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Recomendado por Speaker 1 como un libro clásico sobre cómo tener conversaciones difíciles.

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Mentioned by

Kevin Rose

as an example of a book that can be uploaded to a custom GPT to help with negotiations and other things.

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Mentioned by

Grant Ackitts

as a helpful book on communication and psychological safety.

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Recommended by

Alex Albrecht

for learning techniques for sensitive conversations.

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Mentioned by

David Brooks

as a resource for navigating difficult conversations.

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Recommended by

Alisa Cohn

for addressing difficult conversations and improving communication.

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Recommended by

Tom Henschel

for providing scripts and language to improve communication in difficult situations.

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Recommended by

Anne Morriss

for its practical advice and frameworks for resolving conflicts.

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Mentioned by

Tim Chavez

as essential texts for building trust and improving relationships.

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Mentioned by

David Brooks

to highlight the importance of respect in conversations.

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Recommended as a friendly and practical resource with numerous scripts for improving communication skills.

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Mentioned by the podcast hosts as a resource for understanding how to navigate tough conversations in professional settings.

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