Coaching for Leaders

753: The Key Norm of a High Performing Team, with Vanessa Druskat

66 snips
Oct 13, 2025
Vanessa Druskat, an associate professor and advisor for Fortune 500 companies, dives into the essence of high-performing teams. She reveals that individual talent doesn't guarantee success—it's the sense of belonging that really matters. Vanessa emphasizes the importance of team norms, understanding colleagues, and starting meetings with check-ins. She shares creative ways to foster connection, like using personal objects to spark conversations. Learn how team interactions can vastly outperform even the most skilled individuals.
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INSIGHT

Norms Trump Talent

  • Team norms, not individual talent, determine team performance.
  • Routines like helping one another and listening make teams outperform raw skill.
INSIGHT

Interactions Create Team Emotion

  • Teams are social systems where interactions create emotions that spread.
  • Individual emotional skills matter less if others' interactions block their use.
INSIGHT

Belonging Is The Core Need

  • Belonging is an innate, primary social need that shapes team behavior.
  • When people feel excluded they guard information and reduce contribution, harming performance.
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